Absolutely! We use a mix of Zero Contact couriers and Express Australia Post to deliver all over Australia. Pickup is also available from Blairgowrie, Mornington Peninsula.
We recommend getting in touch if you need your delivery on a certain date/time and we'll let you know the best options available.

We deliver Australia wide :) 

Both businesses and residential addresses can be delivered to as well as PO Boxes. If your delivery address requires special access such a a gate code please include this in the notes at checkout.

Yes we do. If you have a delivery for a non-residential address such as a Hospital or School please provide as much detail as possible to make the delivery clear and simple for the posties/couriers.

Please also be aware that for many Hospitals, deliveries cannot be made directly to the reception and will be re-routed to a postal depot for collection from the Hospital courier. This may help to explain any additional stops listed on your tracking number.

Monday through to Thursday inclusive we send out deliveries via courier or overnight Express. We want to avoid our freshly made products sitting in a postal depot over the weekend - yuk! All orders placed Friday through to Sunday will be sent out on the coming Monday. All non-local deliveries include a tracking number sent to the purchaser.

It's just as important to me as it is to you to get your order out at the earliest, please allow 2-3 working days for your order to be made fresh, packaged and posted. A tracking notification will be automatically sent when your order is on it's way out for delivery.

Absolutely - please do! In the notes section at checkout you can leave a message for your recipient, don't forget to include who it's from. You will also find some custom greeting cards which can be added to your gift box at the checkout.

We require minimum 2 weeks notice for large or custom orders. Please contact us with your specific needs and we would love to help.

Yes! Please get in contact if you have interest in becoming a wholesaler with us. We love our wholesale community and are keen to continue to grow :) At the moment we can only support stockists in Melbourne or Mornington Peninsula.

We do! We have perfected our Gluten Free recipe for both our Chunky Cookies as well as our Fudge Brownies. They taste sooooo delicious, you wouldn't even know they were gluten free. At this stage we do not offer dairy free or vegan products.

NB: Every effort is made to ensure our gluten free products are indeed gluten free however they are made in the same kitchen as ingredients containing gluten so trace elements may be present.

Due to the nature of products being perishable, we do not accept returns. If there is any issue or concern with your order please get in contact with us as soon as possible and we will do everything possible to rectify the issue or replace the goods.

Our products are all made in the same kitchen facility. We have products containing gluten, tree nuts, honey, eggs, soy and dairy. If you have specific requirements we suggest getting in contact with us prior to making your selection.

Absolutely! Please get in touch with us to discuss your needs further.

STORING:

Room temp: Brownies & Cookies  - store in an airtight container for up to 7 days

Fridge: Brownies & Cookies - store in airtight container for up to 3 weeks

Freezer: Brownies & Cookies - store in an airtight container for up to 3 months

HEATING:

Brownies & Chunky Cookies are delicious at both room temp and heated.

If you like to indulge in your treats with some warmth and added "fudgey-ness" or "gooey-centeredness" we suggest heating in the microwave for 20-30 seconds

If frozen, we suggest microwaving in 20 second intervals and testing, alternatively you can bake your Chunky Cookies in a 150 degrees Celsius oven for 12-14 minutes.

Join Sweet Perks and get rewarded every time you shop!

Earn points on every order and redeem them for delicious discounts, exclusive treats, and special rewards.

It’s our way of saying thanks for loving our cookies, brownies, and desserts as much as we do!

Sign up today and start earning sweet rewards! Click here to register now for free.