FAQ
FREQUENTLY ASKED QUESTIONS
Do you deliver?
Absolutely! We use a mix of Zero Contact couriers and Australia Post to deliver all over Australia 7 days a week. Pickup is also available from Blairgowrie, Mornington Peninsula. We recommend getting in touch if you need your delivery on a certain date/time.
Where do you deliver?
We deliver Australia wide :)
How do I store or reheat my treats?
STORING:
Room temp: Brownies & Cookies - store in an airtight container for up to 7 days
Rocky Road - store in an airtight container for up to 2 months
Freezer: Brownies & Cookies - store in an airtight container for up to 2 months
Rocky Road - we do not recommend freezing Rocky Road as this can accelerate the crystallisation process and change the composition of the ingredients once they are thawed.
HEATING:
Brownies & Chunky Cookies are delicious at both room temp and heated.
If you like to indulge in your treats with some warmth and added "fudgey-ness" or "gooey-centeredness" we suggest heating in the microwave for 15-20 seconds
If frozen, we suggest microwaving in 20 second intervals and testing, alternatively you can bake your Chunky Cookies in a 150 degrees Celsius oven for 12-14 minutes.
How much notice do you require for large/ custom orders?
We require minimum 2 weeks notice for large or custom orders. Please contact us with your specific needs and we would love to help.
Do you offer custom logos on cookies?
Yes, we do! We can create your logo on a tasty cookie. Please get in touch to discuss our custom order process.
Do you wholesale?
Yes! Please get in contact if you have interest in becoming a wholesaler with us.
Do you offer vegan/dairy free/gluten friendly options?
Not at this stage. Hopefully in the future this will be something we can offer :)
Do your products contain nuts?
Our products are all made in the same kitchen facility. Whilst we specify which products contain nuts, trace elements may be present in any of our products. Please get in contact with us if you have any specific enquiries.
Is there a minimum order?
There is no minimum order for Brownies, Rocky Road or Chunky Cookies.
Do you offer discounts for large orders?
Absolutely! Please get in touch with us to discuss your needs further.